Pretty Fab Return Policy
If you're not completely happy with a purchase, you can return it! You have 15 days from the date of delivery to send an item back for a refund to the original payment method or store credit.
RETURN STEPS
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Start your return at the bottom of this page using your order ID and email or phone number.
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Select which items you would like to return and your preferred refund method.
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You may:
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Purchase a prepaid return label for $8.95 through our portal (this fee will be deducted from your refund), OR
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Ship the item back using your own carrier at your expense. If you choose your own carrier, we recommend a trackable shipping service as we cannot be responsible for lost or missing packages.
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Print your label (if using our portal), attach it securely to your package, and drop it off at any USPS location.
If you choose self-service or your own carrier, please include your order number inside your package and return it to the address below:
Raw Footage Clothing Returns
1953 N. Clybourn Avenue
Ste. R-274
Chicago, IL 60614
IMPORTANT NOTES
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At this time, we do not offer exchanges.
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Customers are responsible for return shipping costs.
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Shipping and handling costs are non-refundable.
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Clearance and final sale items cannot be returned.
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Custom apparel cannot be returned.
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Returned items must include all original tags and packaging.
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Returned items must be unworn, unused, and in resellable condition.
REFUND TIMELINE
Please allow 5–7 business days for your return to be processed once received. Refunds and store credit will be issued minus return costs (if applicable). Items not meeting the return requirements will be sent back at your expense.
QUESTIONS?
We’re here to help!
Email: support@prettyfabthings.com